Diversity Consulting Services
Newspaper & Update Clippings on AntiRacism and Diversity Consultation and Teaching Work based in Metro Vancouver, BC serving Organizations and Institutions across Canada
ADRIENNE S. CHAN CONSULTING SERVICES:
| 2010 | 2008 | 2007 | 2006 | 2005 | 2004 | 1999 |
2010 Publications · Paper Presentation · News Updates
"Changing Health Conference June 2010 - Dublin, Ireland
on 12 January 2010 - Ref: 43
confirms acceptance of
Oral Paper Presentation at Conference by author, Dr. Adrienne Chan
Title: Health and Mental Health Issues for South Asian Families
s/a www.changinghealthdublin2010.com Changing Health 2010 :: The 6th International Conference on Social Work in Health and Mental Health
2008 Publications & News Updates
University of the Fraser Valley, Social Work educator Adrienne Chan is 2008 Teaching Excellence Award Winner
Chan, this year$#146;sthe Teaching Excellence award at the University of the Fraser Valley, has been at UFV since 2004, and had extensive teaching experience at the post-secondary level before that.
She received her award at UFV’s June 13  Convocation ceremony.
Chan teaches in the School of Social Work and Human Services at UFV, leading classes in research methods, cross-cultural and anti-racism studies, child welfare, and theory and ethics. She also supervises
students completing their practica. She resides in Vancouver...."
For copy of original University Web Site News Article, see
500 k graphic copy
-or original webpage-
www.ufv.ca/MarCom/newsroom/AdrienneChan.htm posted June 2008
nb Abbotsford News Online Article
Honoured for teaching excellence
Published: June 25, 2008 6:00 PM
"Teaching isn’t just about lecturing to a classroom of students for Adrienne Chan.
This year’s winner of the teaching excellence award at the University of the Fraser Valley (UFV), Chan has as much respect for her students as they have for her.
[the article originally at www.bclocalnews.com/fraser_valley/abbynews/news ; is no longer available online (as of update check made 2008.12.29)
The Exchange University:
Corporatization of Academic Culture
Adrienne S. Chan & Donald Fisher (Editors)
University of British Columbia Press 2008
224 Pages, indexed.
click to Table of contents
The evolution of professionalism : educational policy in the provinces and territories
Adrienne S. Chan, Donald Fisher, and Kjell Rubenson (Editors).
Includes bibliographical references and index.
1. Education and state--Canada. 2. Teachers--Canada--Social conditions. 3. Teachers--
Rating of--Canada. I. Fisher, Donald II. Rubenson, Kjell, 1944- III. University
of British Columbia. Centre for Policy Studies in Higher Education and Training.
LC91.C53 2007 379.1'570971 C2007-905007-7
click for more info on this 270+ page book
Diversity and Change in institutions of Higher Learning: A Case Study of
Educators in the Canadian University College System
Series: hors série Number: 0
Subject Areas: Canada, Education,
Imprint: Edwin Mellen Press www.mellenpress.com
For more book details and book reviews 2007 publications
Adrienne Chan, author Chapter 10 - Race-Based Policies in Canada: Education and Social Context for book:
Multicultural Education Policies in Canada and the United States
by: Reva Joshee Lauri Johnson
published: University of British Columbia Press www.ubcpress.ca
Release Date: 4/9/2007
Multicultural Education Policies in Canada and the United States uses a dialogical approach to examine responses to increasing cultural and racial diversity in both countries. It compares and contrasts foundational myths and highlights the sociopolitical contexts that affect the conditions of citizenship, access to education, and inclusion of diverse cultural knowledge and languages in educational systems.
This will interest readers in the areas of multiculturalism, education, public policy, and ethnic studies, and will be valuable to policy developers and activists in the fields of equity and diversity.
see more about this book
Adrienne Chan delivers a keynote address to health care providers:
Cultural Diversity and Competence in Health Care, July 8, 2007
For: Exceptionalities Inc.: Health Care Providers, Aurora, Ontario
“Thank you so much for providing your expertise and knowledge to our therapy team. I personally found it very applicable and motivating, and many of our therapists came up to me and said how much they valued the information and education that you brought to our event.”
University Fraser Valley
International Day to Eliminate Racial Discrimination - March 21, 2007
[press release quoted 2007.03.15 fr. www.ufv.ca]
Please join us in commemorating International Day to Eliminate Racial
Discrimination for a fireside chat at the Centre for Indo Canadian Studies -
The International Day for the Elimination of Racial Discrimination s observed
annually on 21 March. On that day, in 1960, police opened fire and killed 69
people at a peaceful demonstration against the apartheid pass laws in
Sharpeville, South Africa. Proclaiming the day in 1966, the General Assembly
called on the international community to redouble its efforts to eliminate all
forms of racial discrimination
March 21 - International Day to Eliminate Racism
Centre for Indo Canadian Studies
Displays on Chinese, Indian (Sikh), and Mennonite archives
Talk and discussion led by:
- Jacqueline Nolte, Visual Arts, on the Historical Tragedy of Racism, and
Associated Oppressions, in South Africa
Molly Ungar, History, on Yesterday's Pioneers,
Adrienne Chan, Social Work and Human Services, on Chinese Head Tax Redress
Satwinder Bains, Centre for Indo-Canadian Studies, on Koma Gata Maru Indo-
Canadian Redress movement,
Come join us for a fireside chat about Canadian pioneers and the impact of
Canadian legislation at the turn of the century. We join communities across
the world in working towards eliminating racism.
Tea and refreshments will be served.
For more information, please call 604-554-4547.
November 2006 - theLaSource.com forum de la diversité
Barriers in the Workplace by: Becky McEachern, www.thelasource.com/
[article quoted from November 26, 2006 issue of TheLaSource.com]
Folks tend to throw around the word diversity with a sort of nonchalance these days. It means variety, assortment, multiplicity, range, miscellany, mixture, etc. What the dictionary doesn't warn us of, though, is that sometimes a tricky situation 0ccurs where the surface appearance is not representative of what is underneath. Superficial diversity is very dangerous. It lures us into feeling like we are being inclusive and collaborative even in cases where it might not be true.
.... go to original article for full text
There are several resources available to help people figure out how to keep up with diversity in the workplace. One of these is the Diversity Training Workshop. ....
Adrienne Chan [emphasis added] is a Diversity Trainer from a group called GetDiversity.Com Consulting Associates. With a doctorate in education, a B.A. in psychology, and a masters in Social Work, she has done some significant people-studying. Among other things, she does workplace assessments and leads diversity training workshops. She says that approximately half of the workshops they give are requested by organizations that are aware that a problem may already exist. The other portion are asking for some guidance in order to avoid potential negative situations. So it seems that these resources act as both prevention and cure. A terribly clichéd proverb claims that 'an ounce of prevention is worth a pound of cure', so, in this light, taking measures sooner than later would make the most sense.
The effectiveness of the workshops, however, depends almost entirely on the level of commitment within the organization. ....
Dr. Chan also explains that one of the biggest issues for metropolitan areas is ‘systematic racism’. This is where policies that aren’t meant to be racist or discriminatory end up harming individuals inadvertently. Each individual must be acknowledged for their skills in fulfilling the job description. In order for a workplace to be able to say it has incorporated different types of people, it needs to foster an environment that helps them to succeed as individuals, and not simply be present as a token representation of whatever community they may be deemed a part of.
Also from GetDiversity.Com, Eric Wong [emphasis added] provides further insight into the reach for diversity by reminding us that we have to be ready to stretch the limits of our comfort zones to be able to genuinely succeed. He says that in overcoming barriers to establishing an equal opportunity work environment, “our worst enemy is our self”. It is easiest to communicate and identify with someone who seems like they are ‘like us’, and so unless we identify what we are uncomfortable with and challenge our selves to overcome it, we will continue making choices in avoidance of what is unfamiliar.
Since he worked for years in the school system, he brings to light the fact that when a teacher has a group of students with a wide variety of religious and cultural persuasions, it is necessary to take more religious holidays and different customs into consideration when planning the activities for the school year. It is also important to educate yourself in order to be able to create an environment where students feel accepted and acknowledged.
Furthering diversity takes effort, and it may even be an inconvenience to our established routines, but not only is it worth the extra effort, it’s necessary if we want to grow and flourish as a mosaic city......
* * * * * * * * * * * *
Original Nov. 26, 2006 article - Barriers in the Workplace by: Becky McEachern, available atwww.thelasource.com/ article.php?id=-2&issue=Nov_26_2006
Note: The LaSource website is in English & French "The Source finds its raison d'etre in the cosmopolitan character of Vancouver and intends to focus closely on the news of the various communities which make up our cultural mosaic." /
"La Source trouve sa raison d'être dans le caractère cosmopolite de Vancouver et prétend s’intéresser de prés à l'actualité au sein des différentes communautés qui constituent notre mosaïque culturelle"
September 2006 - Kith and Kin Placement: Best Practices
Presented at: XVIth ISPCAN International Congress on Child Abuse and Neglect (3-6 September 2006, York) York University, United Kingdom. www.ispcan.org
Presented by: Adrienne S. Chan and Gloria K.Wolfson, University College of the Fraser Valley, Abbotsford, BC, Canada
The British Columbia (Canada) Ministry of Child and Family Development implemented a new strategy of placing children needing care with extended family or community people as alternatives to foster care. Factors critical in kith and kin placements include housing; medical and dental care; availability of family counselling; respite care; and case management. The objectives of this research were to determine the outcomes of out of care placement options.
Kith and kin care respects Aboriginal ways of being and preserves the extended family. However, with the effects of residential schools on successive generations, kith and kin care becomes problematic. Literature on extended family care agreements is available but scarce. Often the burden of extended family care falls on grandparents (most often women) who may have health and financial issues. Some studies have suggested that family reunification is easier to accommodate when the child has been placed with a friend or relative than in foster care.
A survey of a stratified random sample of child protection workers in the province was undertaken. Variables included a) educational background, b) number of years of child protection practice, c) experience with out of care agreements, d) beliefs about strengths and challenges, and e) attitudes towards out of care agreements.
Presented at: XVIth ISPCAN International Congress on Child Abuse and Neglect (3-6 September 2006, York) York University, United Kingdom. [see also website at www.ispcan.org]
ISPCAN's Mission is "to support individuals and organizations working to protect children from abuse and neglect worldwide".
July 2006 - International Conference Paper Presentations
Managing Change: A case study of competencies and standards
The Sixth International Conference on Knowledge, Culture and Change in Organisations, Monash University Centre in Prato, Italy - July 2006
This session discusses the process of developing competencies and
standards for social workers in a Canadian province. In Canada, registration is a provincial responsibility and all provinces, except one, register only graduates of 4 year programs. However, one province registers, as social workers, graduates of both 2 year (diploma)and 4 year (university) programs.
A process exists to approve university programs (Canadian Association of Schools of Social Work). However, there is no comparable process for the 2 year programs. This project focused on the development of competencies and standards to be met by the 2 year programs.
Presented by Dr. Adrienne Chan and Dr. Gloria Wolfson at Prato, Italy June 2006 at
The Sixth International Conference on Knowledge, Culture and Change in Organisations, in Prato, Italy (in Tuscany), Tuesday 11th to Friday 14th July 2006.
The conference paper description quoted from http://m06.cgpublisher.com/proposals/156/index_html 6th International Conference..... Monash University Centre, Prato, Tuscany, Italy is as follows:
[continuation from above] ... to be met by the 2 year programs."
A consultative process, work with an advisory committee, and discussions with stakeholder groups evoked a good deal of discussion, and, in some cases, resistance. The session will discuss resistance to change; and the issue of competencies, standards and accreditation for applied programs requiring registration."
Educational programs have a good deal of control and latitude in their program development and delivery. Faced with meeting specific competencies, professional schools sometimes have difficulty in relinquishing control to registration and licensure bodies. Professional accrediting bodies require specific requirements be met by educational programs. Herein lies the contention between forces: professionalization, academic autonomy, and licensing standards."
The session will outline the process used to develop a competency and standards document; the challenges and issues raised; and the final outcomes of the process. The lessons from this process include: strategically dealing with resistance, working with supportive stakeholder groups, and managing the tension between professional and educational groups."
"This session will be of interest to administrators, faculty and professional sector groups that have worked with competencies and standards"
[for more information about the conference go to
Publications Announcements & References
Academic Journal Publication
Policy discourse and changing practice: Diversity and the university-college
Published in Higher Education (2005) 50: 129-157 DOI 10.1007/s10734-004-6351-3© Springer 2005
By: Adrienne S. Chan
Centre for Policy Studies in Higher Education and Training, University of British Columbia. 2125 Main Mall, Vancouver, B.C. Canada V6S 1H6
June 2005 - Canadian Association of Schools of Social Work (CASSW)
Dr. Adrienne Chan was elected as Chair for the Standing Committee on Racial,
Ethnic and Cultural Issues at the Annual Meeting of the Canadian Association
of Schools of Social Work (CASSW), at Kings University College, University
of Western Ontario (London, Ontario). The appointment is for a two year
March 2005 - CBC Radio Interview (Canadian Broadcasting Corp)
Dr. Adrienne Chan was a panelist on CBC Radio: The Morning Edition on
Tuesday March 22, 2005 following the federal government's announcement that $56 million dollars
will be put into Anti-racism initiatives across Canada over 5 years.
Dr. Chan was asked to comment on the type of initiatives to be funded, and to
give her opinion on the funding of anti-racism projects. Also on the morning
panel were Jason Lee of the North Shore Multicultural Society ....
August 2004 - University College of the Fraser Valley, BC
Dr. Adrienne Chan joins the faculty of the School of Social Work and Human Services
at the University College of the Fraser Valley in Abbotsford. [see www.ufv.ca/swhs/Faculty_and_Staff/Faculty.htm Faculty Directory] teaching the following Bachelor of Social Work, BSW program courses.
- Research Methods
- Child Welfare: Policy, Practice and Research
- Community Development
- Theory and Ethics
Anti-racist and Cross Cultural Social Work
- Practicum Seminar
[Theory & Ethics and Antiracist / Cross Cultural Social Work | update 2005.12]
June 2004 - Headlines & News Clippings
"Students face daily racism struggle:
Report finds adults aren't helping city school deal with widespread racism" by Janet Steffenhagen
Vancouver Sun newspaper front page [p.A1, Monday, June 14, 2004].
The newspaper cites report done by Dr. Adrienne Chan, assisted by Eric Wong, for the Vancouver School Board.
The report was in part based on interviews with students, teachers, school staff and members of the community.
See - www.vancouversun.com for online version of the newspaper article.
See also - news article extracts below from the Province Newspaper Feb. 04, 2004
for some of the background to the article today.
June 2004 - CKNW Radio Interview
Vancouver radio station C.K.N.W. Bill Good show, interviews Dr. Adrienne Chan for 10 minutes on their morning
radio program at 8:30 a.m. [Monday, June 14, 2004] about the report to the Vancouver School Board.
for information about CKNW AM 980 see www.cknw.com
February 2004 - CBC Radio Interview
CBC Radio (AM) host Kathryn Gretsinger interviews Dr. Adrienne Chan on
The Afternoon Show, about the Vancouver School Board report. The interview
includes comments about what should be done about racism in schools.
For more information: www.cbc.ca
Headlines & News Updates - Clippings
The scanned article above was originally published in the Vancouver PROVINCE NEWSPAPER, Feb. 04, 2004.
It reports on the Vancouver School Board
using Adrienne Chan Consulting Services as part of a policy and program review of anti-racism programs and services in the school district.
The PROVINCE cites the death of a high school student in the fall of 2003 and tensions between different visible minority, ethnic groups
in the schools.
Quotes from "Schools not doing enough to combat racism: Report"
Province newspaper article by John Bermingham, Staff Reporter email firstname.lastname@example.org [2004-feb-04]
The preliminary report on the Vancouver School Board's anti-racism policy says that the districts
four-year-old anti-racism plan has run out of steam.
School trustee Jane Bouey, who chairs the committee that's reviewing the
policy, said the NPA board didn't see racism as a priority issue.
"Nothing every [sic] really happened with that plan. It was
put on the back-burner," said Bouey. "To discover that was
A review of the existing plan by University of B.C. consultant
[Dr.] Adrienne Chan said schools have good intentions on combatting racism, but
often don't have the funding.
More dialogue for youth is needed, and safe spaces where students can talk about
racism are needed, she said.
The review says that anti-racism policies should be a district wide priority,
with improved curriculum for classrooms and professional development for teachers.
see above scanned article for rest of content or visit www.canada.com
the Can West news website for more current news
1999 Report on "Sustaining the Work Project"
This was a project of the Multicultural Education Consortium - B.C.
Prepared by Adrienne Chan in August 1999 Click here to read report.
The project "Sustaining the Work" was intended to help support and maintain the
work of educational institutions which have been involved with the Lower Mainland
Multicultural Education Consortium and the Multicultural Education Consortium - B.C..
Since 1995 the Consortium has been managing projects with up to ten
concurrently participating educational institutions.
These projects have involved institutional representatives in a training and
consultation process to provide information, educational context, skill development
and provide a means to achieving relevant institutional objectives.
The participating institutions have been engaged in the process of developing their
organizations to become more responsive and inclusive to multicultural and diversity issues
| Click here to read report.
| www.GetDiversity.com home page |
ADRIENNE S. CHAN, PhD - CONSULTING SERVICES:
- Action Planning
- Change Strategies: sustaining change
- Curriculum Development
- Needs assessment and surveys
- Organizational evaluation: internal assessment
- Organizational and institutional change
- Policy development and implementation
- Project/program evaluation
- Strategic planning
- News & Updates
- Diversity and Anti-Racism; Diversity and Organizational Change
- Cross Cultural Awareness
- Facilitating Groups
- Human Rights and Harassment
- Leadership Development
- Managing and Valuing Diversity
- Organizational Change
- Policy Development
- Training Trainers: Diversity and Anti-Racism; Diversity and Organizational Change
- Team Building
- Working with Change Committees
Institutional Change Program Initiatives Guide, 2002. Multiculturalism, B.C., Ministry Responsible for Multiculturalism, Human Rights and Immigration.
A Framework for Diversity. Multiculturalism, Human Rights, Employment Equity and Social Justice, 2000. Multiculturalism, B.C., Ministry Responsible for Multiculturalism, Human Rights and Immigration.
Effective Factors in Promoting Institutional Change, 2000. Multiculturalism, B.C., Ministry Responsible for Multiculturalism, Human Rights and Immigration.
Framework for Diversity: Diversity in Health Services, Human Rights and Employment Equity Initiatives, 2000. Vancouver/Richmond Health Board Region.
Participatory Evaluation of Diversity and Race Relations Training, 1998, Canadian Heritage, Multiculturalism Secretariat; and University College of the Cariboo.
Impact of Race Relations Policy on Practice, 1998, David Lam Chair in Multicultural Education, University of British Columbia and Consortium on Diversity in Education.
Continuing Education Credentials Articulation, 1996, Ministry of Education, Skills and Training.
Needs Analysis of Management Training for Women-Serving Agencies in British Columbia, 1996, Ministry of Education Skills and Training.
Facilitator's Guide: Making Career Sense of Labour Market Information, 1995, Canadian Guidance and Counselling Foundation, Human Resources Development Canada, and Ministry of Skills, Training and Labour
Handbook for Continuing Education Programmers, 1994, Ministry of Skills, Training and Labour.
Working with Street Youth: A Resource Manual, 1994, Health Canada, Health Promotion and Social Development.
Continuing Education Credentials Articulation Project, 1993, Ministry of Advanced Education, Training and Technology.
Sample of Services and Clients
Diversity and/ or Anti-Racism, Human Rights & Harassment Training
AMSSA - BC (Affiliation of Multicultural Societies and Service Agencies of BC)
Canadian Mental Health Association
Multicultural Education Consortium of B.C.: School District - College Project
Municipality of Richmond
Providence Health Care: 22 Hospital Project
South Thompson Regional Health Board
Surrey Women's Centre
Vancouver Community College
Diversity and Organizational/Institutional Change Training
Abbotsford Community Services
Cultural Diversity Institute: University of Calgary
Kamloops Immigrant Services
Kelowna Multicultural Services
North Shore Multicultural Society, North Vancouver
North Shore Neighbourhood House
SUCCESS (S.U.C.C.E.S.S. - United Chinese Community Enrichment Services Society), Vancouver
Evaluation/ Assessment Research
United Way of the Lower Mainland: the P.O.D. grant process
University of British Columbia, David Lam Chair
University College of the Cariboo
Multiculturalism B.C., Ministry Responsible for Multiculturalism and Immigration
Vancouver Richmond Health Board
Coalition for Principles of Equity Consultation: Steering Committee
Municipalities of Vancouver, Burnaby, Coquitlam, New Westminster and Richmond
Vancouver Society for Immigrant and Visible Minority Women
Vancouver Richmond Health Board
Policy Development/ Review
Maple Ridge School District
Vancouver Community College
Policy Orientation/ Training
Coquitlam School District
Maple Ridge School District
North Shore Multicultural Society and Municipality of North Vancouver
Sample Newspaper Clippings and Update Reports
2004 Consultations with Vancouver School Board re Antiracism & Violence in Schools
- Vancouver Province Newspaper, article on February 04, 2004 citing
consultant Adrienne Chan, from the University of British Columbia, and her
work with the Vancouver School Board in a review of anti-racism programs
and plans. The article also refers to the beating death of Jomar Lonat in
2003, which precipitated the review.
See Newspaper & Clippings file - top of page.
Available on request
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